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Technological Thoughts by Jerome Kehrli

AI - what do we do differently at NetGuardians ?

by Jerome Kehrli


Posted on Monday Feb 18, 2019 at 08:42AM in Computer Science


The world of fraud prevention in banking institutions has always been largely based on rules.
Bankers and their engineers were integrating rules engines on the banking information system to prevent or detect most common fraud patterns.
And for quite a long time, this was sufficient.

But today we are experiencing a change of society, a new industrial revolution.
Today, following the first iPhone and the later mobile internet explosion, people are interconnected all the time, everywhere and for all kind of use.
This is the digital era and the digitization of means and behaviours forces corporations to transform their business model.

As a consequence, banking institutions are going massively online and digital first. Both the bank users and customers have evolved their behaviours with the new means offered by the digital era.
And the problem is:
How do you want to protect your customer's assets with rules at a time when, for instance, people connect to their swiss ebanking platform from New York to pay for a holiday house rental in Morocco? How would you want to define rules to detect frauds when there are almost as many different behaviours as there are customers?

 

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